Shipping & Delivery

Most orders ship within 24 hours of the order being placed. U.S. ground shipments generally arrive within 5-7 business days. Orders outside the US generally arrive in 2-3 weeks. Expedited shipping options are available on the Checkout page. Orders shipped outside the US may be subject to import duties and/or taxes imposed by Customs when the order reaches your country. Payment of all duties and taxes is the sole responsibility of the customer. Contact your local Customs office if you have questions about your country's import regulations.

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    I ordered Almost 4 weeks ago and haven't heard back from Lumativ about my order.